NHTSA Complaint #11343230 — 2012 KIA OPTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11343230
Vehicle	2012 KIA OPTIMA
Component	AIR BAGS
Date of Incident	August 3, 2020
Date Filed	August 4, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

LAST YEAR I WAS TOLD BY KIA IF MY STEERING WHEEL CLICKED TO BRING IT IN ASAP, AT THE TIME IT WASN'T DOING THAT. A MONTH AGO IT DID, I BROUGHT IT TO MY DEALERSHIP AND WAS TOLD IT WASN'T COVERED. THE CLOCK SPRING ASSY FAILED. PLUS IT HAD TO DO WITH THE AIRBAG NOT DEPLOYING. SOME ARE COVERED OTHERS ARE NOT, EXPLAIN TO ME PLEASE THAT IF THEY ALL ARE DOING THE SAME THING WHY AREN'T THEY ALL COVERED? PLEASE HELP! THANK YOU.

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