NHTSA Complaint #11615404 — 2012 KIA OPTIMA

The contact owned a 2012 Kia Optima. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V363000 (Air Bags) however, it failed to prevent the recall safety risk. The contact stated that while his mother was driving at approximately 45 MPH with the grandmother seated in the front passenger seat, another vehicle cut in front abruptly and switched back into their original lane, causing the contact's mother to crash into the rear of another vehicle ahead. The air bags did not deploy. No warning light had illuminated. The contact's grandmother was taken to a local hospital for injuries including a swollen face, both arms harmed, broken teeth, 3 broken ribs, and back pain. The contact's mother was later taken in a personal vehicle to a local hospital for injuries sustained for bruising on their chest, back and neck pain, and an injured toe on her left. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.