NHTSA Complaint #11343018 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11343018
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	August 3, 2020
Date Filed	August 3, 2020
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL AND THEN STALLS WHILE RUNNING - THIS IS A HUGE SAFETY ISSUE. THE FIRST TIME THIS HAPPENED NO OIL LIGHT CAME ON AND IT ONLY FLASHED A FEW TIMES ON THE SECOND INSTANCE. ONLY 43000 MILES ON THE ENGINE AN STILL UNDER WARRANTY BUT JEEP IS REFUSING TO ADDRESS THIS ISSUE. ONLY 3000 MILES SINCE LAST OIL CHANGE AND HAD TO BRING TO DEALERSHIP BECAUSE OF STALLING AND WAS TOLD IT NEEDED OIL (3+ QUARTS). THIS IS A KNOW ISSUE TO JEEP AND THEY ARE PUTTING PEOPLE'S LIVES AT RISK. JEEP IS CLAIMING THAT THIS IS NORMAL. THEY REFUSE TO ADDRESS BECAUSE THE ISSUE IS BIG AND THEY REFUSE TO PAY TO FIX THIS. THIS HAPPENED TO MY DAUGHTER SEVERAL TIMES WHEN DRIVING. THE DEALER SAID IT IS A KNOW ISSUE AND JEEP IS SAYING NOT COVERED UNDER WARRANTY. THEY CHARGED US $185 TODAY AND SAID WE NEED TO CHECK OIL AT EVER FILL UP.

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