NHTSA Complaint #11342898 — 2011 MAZDA MAZDA3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11342898
Vehicle	2011 MAZDA MAZDA3
Component	VISIBILITY/WIPER
Date of Incident	July 25, 2020
Date Filed	August 3, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DASHBOARD IS HOLD DOWN FAILS THROUGH TERRIBLE DESIGNED SYSTEM. DASHBOARD IS HELD DOWN WITH CHEAP PLASTIC CLIP ON CONTROL SCREEN. THROUGH QUICK ONLINE RESEARCH, THIS IS A COMMON CONSISTENT ISSUE WITH ALL SIMILAR MAZDA VEHICLES THROUGH MANY YEARS. MAZDA ACKNOWLEDGES ISSUE WITH EXTENDING THEIR WARRANTY; HOWEVER, ONLY FOR 7 YEARS FROM ORIGINAL WARRANTY OR 2018 (WHICHEVER IS THE LATER). ADVISE FROM OTHER CUSTOMERS, THIS "REPAIR" DOES NOT FIX THE ISSUE, AND ISSUE DOES OCCUR AFTER REPAIRING. THIS ISSUES CAUSES AN OBSTRUCTION OF VIEW AS WELL AS A DISTRACTION. MAZDA EXPECTS CUSTOMERS TO PAY FOR REPLACING DASHBOARD AND INFO DISPLAY!!!!

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