NHTSA Complaint #11342881 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11342881
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	August 2, 2020
Date Filed	August 3, 2020
Mileage	34,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE TOUCHSCREEN FOR MY 2016 TESLA MODEL S HAS BECOME DEAD AND IS COMPLETELY BLANK. I SEARCHED ONLINE AND FOUND THAT IT'S A FAIRLY COMMON PROBLEM WITH 'OLDER' TESLA MODEL S AND IT COSTS UPWARDS OF $2000 TO REPLACE THE MCU. I ALSO READ ONLINE THAT NHTSA HAS APPARENTLY STARTED AN INVESTIGATION ALREADY. PLEASE COUNT ME IN FOR ANY SUPPORT DOCUMENTS ETC NEEDED. I SHOULDN'T HAVE TO PAY FOR SUCH A EXPENSIVE REPAIR FOR AN ELECTRONIC PART SUDDENLY DYING ON ME IN LESS THAN 5 YEARS AFTER PURCHASING THE VEHICLE. PLEASE HELP!!!

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