NHTSA Complaint #11342809 — 2015 TESLA MODEL S

AFTER WE RETURNED FROM OUR SUMMER HOME, I TRIED TO DRIVE THE TESLA. THE MAIN SCREEN DID NOT LIGHT UP BUT I FIGURED THAT A NORMAL RESET WOULD FIX THE PROBLEM. AS I DROVE, I ATTEMPTED A RESET BUT THE SCREEN REMAINED BLACK. I ALSO LEARNED THAT THE TURN SIGNALS WOULD NOT WORK INCLUDING THE CRUISE CONTROL, WINDSHEILD WIPERS AND HEADLIGHT HIGH BEAMS. WORRIED ABOUT OTHER PROBLEMS, I RETURNED HOME AND HAVE NOT DRIVEN THE CAR SINCE. OVER THE SUMMER THERE HAD BEEN SEVERAL UPDATES TO THE CARS FIRMWARE AND I WAS LOOKING FORWARD TO THE IMPROVEMENTS. PRIOR TO THAT. WE WERE DRIVING WITH OTHER MEMBERS OF THE FAMILY, ALL WITH THE TESLA APP ON THEIR PHONES. THE CAR WENT INTO "LIMP HOME" MODE ON I-95 AND WOULD NOT RESPOND TO NUMEROUS ATTEMPTS TO REMEDY THE PROBLEM. THE SEAT HEATERS WOULD TURN ON AND OFF, THE DOORS WOULD UNLOCK AND THE ENTIRE CAR SEEMED TO HAVE A MIND OF IT'S OWN. I ASKED EVERYONE TO TURN OFF THEIR PHONES AND THE PROBLEM DISAPPEARED. TESLA SERVICE SAID THEY'D NEVER HEARD OF SUCH A THING.