NHTSA Complaint #11342767 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11342767
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2020
Date Filed	August 2, 2020
Mileage	140,851 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MEDIA CONTROL UNIT MCU FAILURE. NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP

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