NHTSA Complaint #11342540 — 2017 NISSAN SENTRA

TL* THE CONTACT OWNS A 2017 NISSAN SENTRA. THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED FROM 2ND TO 3RD GEAR AT APPROXIMATELY 30 MPH, THE VEHICLE HESITATED. THE CONTACT THEN STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS WHILE ACCELERATING, THE RPM REVVED UP TO 5,000 RPM AND THE VEHICLE FAILED TO SHIFT GEARS AS DESIGNED. THE VEHICLE WAS TAKEN TO NISSAN 24 (1016 BELMONT ST, BROCKTON, MA 02301, (508) 588-9520) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT APPROXIMATELY 80% OF THE TRANSMISSION WAS REPLACED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE VEHICLE SPUTTERED WHILE DRIVING 25 MPH. THE BATTERY BECAME DRAINED AND THE VEHICLE HAD TO BE JUMP STARTED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE CONTACT STATED THAT ADDITIONAL UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.