NHTSA Complaint #11342454 — 2019 CHEVROLET EQUINOX
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11342454 |
| Vehicle | 2019 CHEVROLET EQUINOX |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,507 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS,
Related Complaints for the 2019 CHEVROLET EQUINOX
Other ELECTRONIC STABILITY CONTROL (ESC) Complaints
Recent Complaints for the 2019 CHEVROLET EQUINOX
#11719397
ENGINE
Air filter box housing top came off. Loss of power. Found that screws are used instead of a latch system. They had b...
#11716995
SERVICE BRAKES
My wife and I were in our car driving on [XXX] on [XXX] at about 4:30 in the afternoon. I was about three car length...
#11716345
FUEL/PROPULSION SYSTEM
This issue presents a serious safety concern. During the initial occurrence, the vehicle was unable to sustain highwa...
#11716010
ENGINE
A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to ...
#11716010
FUEL/PROPULSION SYSTEM
A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to ...