NHTSA Complaint #11342452 — 2014 CHEVROLET N300

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11342452
Vehicle	2014 CHEVROLET N300
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 30, 2020
Date Filed	July 30, 2020
Mileage	70,991 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WHILE DRIVING MY 2014 SILVERADO ON JULY 30 2020 I WAS TURNING ON A STREET UNDER 10 MILES A HOUR AND LOST TOTAL CONTROL OF MY TRUCK THE STEERING WHEEL LOCKED UP AND THE TRUCK LOST ALL POWER AND CUT COMPLETELY OFF I BARELY MISSED A LITTLE GIRL STANDING ON THE CORNER OF THE STREET. THIS IS NOT THE FIRST TIME THIS HAPPENED. I BROUGHT IT TO THE DEALERSHIP AND SHOWED THEM THE RECALL THEY HAD ON THESE TRUCKS IN 2017 AND THEY KEPT MY TRUCK FOR A HOUR THEN CALLED ME AND SAID THEY COULDN'T FIND ANYTHING WRONG AND THAT THEY COULDN'T HONOR THE RECALL BECAUSE IT WAS EXPIRED. THIS IS A VERY DANGEROUS SITUATION THAT CAN KILL PEOPLE. IT REALLY NEED TO BE TAKING CARE OF VERY VERY FAST.

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