NHTSA Complaint #11342369 — 2019 AUDI Q8

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11342369
Vehicle 2019 AUDI Q8
Component ENGINE
Date of Incident
Date Filed
Mileage 8,950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I LEASED THIS 2019 AUDI Q8 IN DECEMBER 2018 FROM MY LOCAL AUDI DEALER AND IT HAS HAD SO MANY TECHNICAL ISSUES FROM THE START. I'VE HAD IT IN FOR SERVICE ISSUES 5 OR 6 TIMES. IT KEPT SHOWING THE OIL SYMBOL AND SAID THERE WAS TOO MUCH OIL AND WAS CHECKED AND THEY SAID IT WAS JUST A COMPUTER ISSUE. THEN THEY REPLACED A PART AND IT HAPPENED AGAIN NOT LONG AFTER. THEY THEN CLAIM THE REPLACEMENT PART WAS FAULTY. SINCE THE BEGINNING, IT HAS HAD ISSUES ACCELERATING WHEN IT IS IN THE ENERGY SAVING MODE, WHICH IS DEFAULT AND YOU HAVE TO DISABLE IT EVERY SINGLE TIME YOU USE THE CAR. THE CHECK ENGINE LINE HAS BEEN ILLUMINATED MULTIPLE TIMES AND WHEN SERVICED, THEY CLAIM IT IS SAFE TO DRIVE AND THAT AUDI IS WORKING ON A COMPUTER FIX TO THIS PROBLEM. NOW THE "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE" LIGHT IS CONSTANTLY ILLUMINATING AS IS THE CHECK ENGINE LIGHT (PICTURE ATTACHED). THIS IS BY FAR THE MOST EXPENSIVE CAR I HAVE EVER HAD AND IT HAS HAD MORE ISSUES THAN ANY OTHER CAR I HAVE HAD. I'M NOW VERY CONCERNED THAT I AM PUTTING MYSELF AT RISK FOR DRIVING THIS CAR.

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