NHTSA Complaint #11342173 — 2013 DODGE DURANGO

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11342173
Vehicle 2013 DODGE DURANGO
Component SEATS
Date of Incident
Date Filed
Mileage 106,530 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

THE ACTIVE HEAD RESTRAINT ON THE PASSENGER SIDE DEPLOYED SUDDENLY WITHOUT WARNING. WE WERE TRAVELING ON A CITY STREET AT APPROXIMATELY 30 MPH. THE PASSENGER WAS HIT ON THE BACK OF THE HEAD AND HAD A SEVERE HEADACHE. THERE WAS NO NOR HAS THERE BEEN ANY REAR COLLISION. AFTER EXAMINING THE INSIDE OF THE RESTRAINT I COULD SEE BROKEN PIECES OF PLASTIC THAT APPEARED TO HAD BEEN KEEPING IT TOGETHER.

Related Complaints for the 2013 DODGE DURANGO

Other SEATS Complaints

#11682426 Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken ...
#11679874 The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the pass...
#11657429 The head rest exploded out of no where - sounded like a gunshot while I was driving and pushed my whole head forward .
#11616433 What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger Acti...
#11611466 Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headr...

Recent Complaints for the 2013 DODGE DURANGO

#11706814 ELECTRICAL SYSTEM While driving the vehicle occasionally stalls without a check engine light or codes showing up
#11706814 FUEL/PROPULSION SYSTEM While driving the vehicle occasionally stalls without a check engine light or codes showing up
#11703095 ELECTRICAL SYSTEM My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...
#11703095 FUEL/PROPULSION SYSTEM My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...
#11700348 ELECTRICAL SYSTEM The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...
Check any vehicle history by VIN - Free vehicle history report