NHTSA Complaint #11342173 — 2013 DODGE DURANGO
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11342173 |
| Vehicle | 2013 DODGE DURANGO |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 106,530 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
THE ACTIVE HEAD RESTRAINT ON THE PASSENGER SIDE DEPLOYED SUDDENLY WITHOUT WARNING. WE WERE TRAVELING ON A CITY STREET AT APPROXIMATELY 30 MPH. THE PASSENGER WAS HIT ON THE BACK OF THE HEAD AND HAD A SEVERE HEADACHE. THERE WAS NO NOR HAS THERE BEEN ANY REAR COLLISION. AFTER EXAMINING THE INSIDE OF THE RESTRAINT I COULD SEE BROKEN PIECES OF PLASTIC THAT APPEARED TO HAD BEEN KEEPING IT TOGETHER.
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