NHTSA Complaint #11342145 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11342145
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 15, 2020
Date Filed	July 29, 2020
Mileage	65,974 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WENT TO THE CAR ONE MORNING, WAS ABLE TO OPEN THE DOORS BUT FOUND THE PRIMARY SCREEN WAS COMPLETELY BLANK AND NON FUNCTIONAL. UNABLE TO SHIFT THE VEHICLE OUT OF PARK. FORTUNATELY THE VEHICLE WAS IN THE GARAGE AND NOT MOVING. SCHEDULED A REPAIR VISIT WITH TESLA WHO IMMEDIATELY ORDERED A MCU WHICH IS NOW KNOWN TO FAIL AFTER TIME IN ALL TESLA MODEL S'S AND X'S MANUFACTURED PRIOR TO A CERTAIN DATE. I NOW NEED TO ARRANGE FOR THE VEHICLE TO BE TOWED TO TESLA FOR THEM TO REPAIR A WELL KNOWN PROBLEM.

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