NHTSA Complaint #11342134 — 2012 CADILLAC SRX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11342134 |
| Vehicle | 2012 CADILLAC SRX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,571 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
REF: NHTSA CAMPAIGN #: 14V571000 - MY VIN DOES NOT COME UP AS AFFECTED BY THIS RECALL. HOWEVER, ON 2/10/2020, DRIVING 35 MPH ON TOWN STREETS, THE CAR WAS A LITTLE DIFFERENT TO CONTROL (ALMOST 'LIGHTER'). AFTER MY STOP, I RESTARTED THE CAR, TURNED A CORNER AND FOUND IT NEARLY IMPOSSIBLE TO STAY IN MY OWN LANE. EVEN AFTER SLOWING TO 20 MPH AND FIGHTING TO CONTROL THE CAR, IT FELT LIKE THE REAR OF MY CAR WAS DRAGGING ME IN TO THE RIGHT LANE AFTER PARKING, I NOTICED MY REAR PASSENGER SIDE TIRE WAS AT AN ANGLE OF ABOUT 30-45 DEGREES FROM THE REST OF THE CAR. I HAD THE CAR TOWED TO MY REPAIR GARAGE. THEY SHOWED US THE TOE NUT (JAM NUT?) UNDER THE REAR SUSPENSION , HAD APPROXIMATELY 1/2" BEFORE IT COULD CAME OFF COMPLETELY. BEFORE AGREEING TO THE REPAIRS WE CALLED THE LOCAL CADILLAC DEALERSHIP. THEY DID NOT ASK FOR A VIN, BUT INFORMED US THAT THE "RECALL HAD BEEN CLOSED" FOR THIS ITEM SO WE WERE ON OUR OWN FOR REPAIRS.
Related Complaints for the 2012 CADILLAC SRX
Other STEERING Complaints
#11568280
There was a recall in this vehicle in 2022 it states the recall has been serviced for toe link, hub bearing, front st...
#11511351
In Nov 2021 we had the recommended recall repairs done at a Cadillac dealership which replaced the rear toe links wit...
#11497940
the alternator keep going out! also power steering pump keep having leaks.
#11457982
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at night, the headlights were very dim, m...
#11445211
While driving on the highway my car suddenly went sideways five times. I had no control over my vehicle and luckily d...
Recent Complaints for the 2012 CADILLAC SRX
#11699885
ELECTRICAL SYSTEM
there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...
#11699885
VISIBILITY/WIPER
there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...
#11685045
UNKNOWN OR OTHER
My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile whe...
#11683540
EXTERIOR LIGHTING
Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've...
#11681419
POWER TRAIN
The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle fail...