NHTSA Complaint #11342052 — 2012 FORD F-150

MY POWER STEERING WENT OUT WITHOUT ANY WARNING. I DID RECEIVE THE DAY BEFORE A WARNING STATING TO HAVE MY ADVANCEDTRAC SYSTEM SERVICED. I TOOK MY VEHICLE TO THE CLOSEST TIRE AND BRAKE SERVICE CENTER THAT I WAS ALREADY SCHEDULE TO DO AN ALIGNMENT. I WAS TOLD THAT MY TRUCK WAS IN ALIGNMENT BUT THEY SUSPECTED I COULD HAVE A STEERING PROBLEM. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE STEERING GEAR AND THE COST WOULD BE 1900.00 DOLLARS. I RESEARCHED THE PROBLEM AND IT IS WELL DOCUMENTED THAT FORD HAS HAD MULTIPLE RECALLS ON THIS TYPE OF POWER STEERING SYSTEMS. IT IS VERY UNSAFE. I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL.