NHTSA Complaint #11342011 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11342011
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	July 28, 2020
Date Filed	July 29, 2020
Mileage	690,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE BATTERY IN THE CAR HAS FAILED 4 TIMES IN 4 YEARS. SUBARU CANNOT FIND THE REASON FOR THE FAILURE. THIS IS NOT NORMAL AND APPEARS TO BE DEFECT IN THE CAR. I AM NOT GETTING ANY ANSWERS FROM SUBARU ON WHY IS THIS HAPPENING.THE CAR WAS PARKED AT HOME OVER NIGHT THE OTHER 2 TIMES JUST AFTER ARRIVING AT OUR CAMP SITE. WE STOP THE CAR AND THEN SHORTLY ATTEMPT TO RESTART THE CAR AND NOTHING HAPPENS. EACH TIME THE CAR HAS BEEN DRIVEN HUNDRED OF MILES. EACH CAMPING TIME WE WERE HUNDREDS OF MILES FROM HOME AND WITHOUT CELL PHONE SERVICE. I HAVE REPORTS FROM SUBARU AND AUTO ZONE ON REPLACING THE BATTERIES.

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