NHTSA Complaint #11341891 — 2015 CADILLAC CTS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11341891
Vehicle	2015 CADILLAC CTS
Component	SERVICE BRAKES
Date of Incident	March 4, 2020
Date Filed	July 28, 2020
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2015 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE DIFFERENTIAL EXPERIENCED A GRINDING AND RUBBING SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED CAPITAL CADILLAC (2210 COBB PKWY SE, SMYRNA, GA 30080, (770) 884-7397) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

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