NHTSA Complaint #11341889 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11341889 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
OUR 2016 FORD EXPLORER WITH 44K MILES IS MAKING KNOCKING SOUNDS WHILE TURNING. THE SOUND WAS INTERMITTENT AT TIMES SO NOT ALL TURNS MADE THE KNOCKING SOUND.WE HAD IT LOOKED AT BY A MECHANIC AND HE SAID THE RACK AND PINION STEERING IS GOING OUT. HE EXPLAINED IN MORE DETAIL, BUT THE GIST OF IT IS A REPAIR COST OF $2K ON A VEHICLE THAT'S NOT PAID OFF AND EXTREME HAZARD TO DRIVE. THIS IS A CRITICAL CONCERN FOR MANY FORD EXPLORER OWNERS THAT HAVE REPORTED THE SAME ISSUE. PLEASE INVESTIGATE.
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