NHTSA Complaint #11341865 — 2007 HONDA ACCORD

I HAVE AN INTERMITTENT BUZZING NOISE WHEN THE CAR IS RUNNING. IT GETS LOUDER AND MORE OFTEN WHEN THE CAR WARMS UP. I TOOK IT TO MY LOCAL HONDA DEALERSHIP NAMED O'DONNELL HONDA IN ELLICOTT CITY, MD. THE SUPERVISOR MR. JERRY FURR OF THE SERVICE DEPARTMENT SAID HE NEVER HEARD OF A DIODE IN THE ALTERNATOR YET I FOUND ON GOOGLE THAT THIS VIDEO SHOWED THAT EXACT PROBLEM. I ALSO CAME IN TO GET MY GLOVE BOX REPAIRED BECAUSE IT IS ALMOST IMPOSSIBLE. THEY SAID IT WOULD BE EXTREMELY EXPENSIVE BECAUSE THEY WOULD HAVE TO REPLACE THE COMPLETE GLOVE BOX. SO, THEY SAID JUST PULL ON THE BOTTOM OF THE DOOR OF THE GLOVE BOX AND IT MAY OR MAY NOT OPEN WITH TRIAL AND ERROR. THAT GLOVE BOX WAS PROBABLY DEFECTIVE WHEN IT WAS NEW. I BOUGHT THIS CAR FROM CARMAX IN 2010. THIS PROBLEM WITH THE GLOVEBOX SHOULD HAVE BEEN FIXED IN 2007 WHEN THE CAR WAS NEW. SO, I SPENT SEVERAL HOURS AT THE DEALERSHIP AND THEY GAVE ME BACK MY CAR WITHOUT DOING ANYTHING AND THEY CHARGED ME $69. WHAT A WASTE!