NHTSA Complaint #11341338 — 2018 JEEP COMPASS

INITIALLY SERVICE TRANSMISSION MESSAGE, APPEARS ON THE CAR WHEN IT WAS TURN WITHOUT MOVING FOR MORE THAN 10 MINUTES, AFTER THAT IF THERE WAS AN INTENTION OF CHANGING THE GEAR OF THE CAR (DRIVE OR REVERSE) THE COMPLETE CARS MOVE LIKE A MAYOR PART WAS BROKEN. AFTER TURNING ON THE CAR AND TURNING OFF THE CAR 2 TIMES THE MESSAGE DISAPPEAR AND THE CAR CAN START MOVING FREELY. THE CAR WAS TAKEN TO SERVICE AND THE DEALER SERVICE EXPLAIN THAT IT WAS AN INCORRECT PLUG. WEEKS LATER THE EVENT WAS REPEATED BUT NOW RUNNING AT A SPEED OF 60 MILES PER HOUR. WHEN THE MESSAGE APPEARS WHILE RUNNING THE CAR INSTANTLY REDUCE THE SPEED, WHICH IS VERY DANGER AT THIS SPEED, AND WHEN PRESSING THE ACCELERATOR THE ENGINE DOES NOT RESPOND AND CAN NOT EXCEED 30 MILES PER HOUR. THIS HAS HAPPENED MULTIPLES TIMES, AND IT HAS BEEN 'CORRECTED' IN DIFFERENT WAYS BY THE DEALERSHIP, CHANGING BATTERY AND CORRECTING MISPLACED CABLES, NOW IT HAPPENS EVERY DAY. IT IS IMPORTANT TO STATE THAT I WAS ABLE OF CHANGING THE CAR AT THE DEALERSHIP BUT THE SAME ERROR HAPPENS ON THE NEW CAR.