NHTSA Complaint #11341321 — 2013 FORD FUSION

APRIL 2019 WHILE TRAVELING ON THE HIGHWAY CHECK ENGINE AND DASH LIGHTS FLASHED ALONG WITH VEHICLE OVERHEATING MESSAGE. HAD TO PULL OVER ON THE SHOULDER AND CALL FOR A TOW TO THE PURCHASING DEALERSHIP. WATER PUMP WAS REPLACED AND COOLING SYSTEM CHECKED. AUGUST 2019 WHILE TRAVELING ON A CITY STREET CHECK ENGINE AND LOW COOLANT LIGHT MESSAGE APPEARED. TOOK VEHICLE TO PURCHASING DEALERSHIP WHERE THEY PREFORMED AN OIL CHANGE AND PULLED CODES P0303 AND MADE AN APPOINTMENT FOR REPAIR. REPAIR WAS NEVER DONE DUE TO NO CODES AT TIME OF APPOINTMENT. FEBRUARY 2020 WHILE TRAVELING ON A CITY STREET VEHICLE STARTS TO SHAKE AND CHECK ENGINE LIGHT FLASHES. DROVE VEHICLE TO PURCHASING DEALERSHIP AND DIAGNOSED WITH A CRACKED ENGINE BLOCK AND MUST REPLACE ENGINE AT A COST OF $6600.00 + TAX. EXTENDED WARRANTY COMPANY DECLINED COVERAGE AND PURCHASING DEALERSHIP IGNORE REQUEST FOR RESOLUTION.