NHTSA Complaint #11341155 — 2014 FORD EDGE

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-7350, AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 55,000.