NHTSA Complaint #11341020 — 2020 FORD ESCAPE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11341020
Vehicle 2020 FORD ESCAPE
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.

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