NHTSA Complaint #11618438 — 2020 FORD ESCAPE
FORWARD COLLISION AVOIDANCE issue reported to NHTSA
Complaint Details
| ODI Number | 11618438 |
| Vehicle | 2020 FORD ESCAPE |
| Component | FORWARD COLLISION AVOIDANCE |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2020 Ford Escape. The contact stated while operating the vehicle, the messages "Hill Start Assist Not Available", "Pre-Collision Assist Not Available", "Service Advance-trac" and "Service All Wheel Drive" remained displayed. The vehicle was taken to the local dealer who diagnosed that the All-Wheel Drive module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
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