NHTSA Complaint #11340990 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11340990
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 17, 2020
Date Filed	July 22, 2020
Mileage	54,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MCU DEAD AT 54,650 MILES. MAIN CONTROL SCREEN WILL NOT TURN ON. HAS EFFECTED THE FOLLOWING BUT NOT LIMITED TO. ' NO AEB (ADVANCED EMERGENCY BRAKING) ' NO CONTROLLING SUSPENSION HEIGHT ' NO MANUAL CONTROL OF HEADLIGHT LIGHTS ' NO BLINKER SOUNDS ' TURN SIGNALS INOPERABLE ' STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) ' NO HVAC (HEAT, COOL, VENT) ' NO DEFROSTERS ' NO SEAT HEATERS ' NO STEERING WHEEL HEATERS ' NO RADIO/STREAMING ' NO APP CONNECTIVITY TO CONTROL THE CAR ' NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP ' TRIP A/B ' PROFILES ' USER SETTINGS ' HOMELINK ' BLUETOOTH PAIRINGS ' NO REAR VIEW CAMERA ' NO PARKING SENSORS

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