NHTSA Complaint #11340868 — 2016 DODGE JOURNEY

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR A FEW MINUTES AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PURCHASED HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. FRESNO CHRYSLER DODGE JEEP RAM (6162 N BLACKSTONE AVE, FRESNO, CA 93710) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.