NHTSA Complaint #11340655 — 2017 MERCEDES-BENZ GLS550

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11340655
Vehicle	2017 MERCEDES-BENZ GLS550
Component	POWER TRAIN
Date of Incident	July 17, 2020
Date Filed	July 21, 2020
Mileage	105,110 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

REAR AXLE LOCK UP BRIEFLY MADE A SOUND LIKE SOMEONE REAR ENDED THE CAR AND SNAP THE LEFT SIDE REAR CV AXLE. VEHICLE IS AWD AND DOES NOT MOVE ON ITS OWN POWER.. SHOP TOW SUV AND ON THE AIR FOUND THE AXLE INNER JOINT JUST SPINS BUT CAR DOES NOT MOVE, THEY PULLED THE AXLE AND THE IS METAL BURNT INTO THE AXLE SHAFT SEEMS REAR DIFF LOCK UP, OIL WAS CLEAN ON THE DIFFERENTIAL.

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