NHTSA Complaint #11340405 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11340405
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 57,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

STEERING FAULT LIGHT CAME ON TWICE IN TWO DAYS, BOTH INSTANCES HAPPENED AFTER TAKING OFF FROM A STOPLIGHT. TOOK THE VEHICLE IN THE DEALERSHIP WHERE THEY READ THE CODES AND IT CAME BACK THE STEERING ASSEMBLY WAS FAILING. THEY PROCEEDED TO TELL ME THAT THE STEERING COULD GO OUT ANY MINUTE. THE VEHICLE ONLY HAS 57K MILES ON IT BUT OF COURSE ISN'T COVERED UNDER POWER TRAIN WARRANTY. AFTER GOOGLING THE ISSUE, IT SEEMS AS THOUGH THIS IS A VERY COMMON PROBLEM AND THE DEALERSHIP CONVENIENTLY HAD THE A STEERING ASSEMBLY IN STOCK. NOT SURE WHAT THE HOLD UP IS FOR FORD TO ISSUE A RECALL! THIS COULD KILL SOMEONE.

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