NHTSA Complaint #11340390 β 2016 JEEP COMPASS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11340390 |
| Vehicle | 2016 JEEP COMPASS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,208 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE MERGING ONTO THE 110S FROM THE 10E, THE ENGINE TURNED ITSELF OFF. I WAS GOING ALMOST 60 MPH. THE STEERING COLUMN WAS COMPLETELY LOCKED INTO PLACE AS THE VEHICLE BEGAN TO SLOW, PREVENTING ME FROM BEING ABLE TO STEER EFFECTIVELY. I HAD MY TWO CHILDREN IN THE CAR - MY 1 YEAR OLD DAUGHTER AND MY 7 YEAR OLD SON. LUCKILY, I WAS NOT INVOLVED IN AN ACCIDENT. I WASN'T ABLE TO GET ONTO A SHOULDER COMPLETELY AS I COULDN'T STEER. I TURNED THE KEY INTO THE ENGINE OFF POSITION, WAITED A FEW SECONDS AND TURNED THE ENGINE OVER. IT STARTED WITH NO PROBLEM. HOWEVER THE CHECK ENGINE LIGHT TURNED ON. THE ENGINE LIGHT WAS NO LONGER ON WHEN I STARTED THE CAR SEVERAL DAYS LATER - I DIDN'T DRIVE IT FOR OBVIOUS SAFETY REASONS. I TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC WHO TOLD ME THAT THE VEHICLE IS IN NEED OF A NEW CRANK SHAFT SENSOR AND TWO CAM SHAFT SENSORS - THAT ALL THREE SHOULD BE REPLACED AT THE SAME TIME. I CALLED JEEP, AFTER A FRIEND SENT ME A RECALL NOTICE ON 2016 JEEP COMPASSES WITH THIS SAME ISSUE. I WAS INFORMED THAT MY CAR'S VIN DID NOT MATCH THE VEHICLES THAT WERE RECALLED DESPITE EXPERIENCING THE SAME DANGEROUS MECHANICAL MALFUNCTION.
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