NHTSA Complaint #11340332 — 2018 CHEVROLET IMPALA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11340332
Vehicle	2018 CHEVROLET IMPALA
Component	AIR BAGS
Date of Incident	July 16, 2020
Date Filed	July 20, 2020
Mileage	62,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

FREIGHTED: AIRBAG WARNING ON DASH CAME ON, BELLS STARTED MAKING NOSE IN CAR AND GOT ONSTAR ALERT THAT AIRBAG MALFUNCTION TO GET IT TO DEALERSHIP ASAP. EVEN IF PUSH DISMISS BUTTON COMES BACK ON. CALLED DEALERSHIP AND GOT AN APPOINTMENT: TODAY DEALERSHIP SAYS IT IS ISSUE WITH AIRBAG SENSORS IN PASSENGER SEAT AND PASSENGER SIDE AIRBAG. TELLS US IT IS NOT COVERED UNDER WARRANTY AND NO RECALLS FOR THIS. WE HAVE CALLED GM TODAY ALSO AND HAVE A CASE NUMBER

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