NHTSA Complaint #11340262 — 2014 SUBARU XV CROSSTREK
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11340262 |
| Vehicle | 2014 SUBARU XV CROSSTREK |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 59,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGINEER AND 2 AUTO MECHANICS WHO FEEL THE PROBLEM IS WITH THE COMPUTER. I MENTIONED THIS TO GRANITE SUBARU AND WAS TOLD THAT WAS NOT THE PROBLEM. MY PLAN AT THIS TIME IS TO BRING MY CAR TO AUTOZONE AND HAVE THEM EVALUATE MY CAR. I AM HOPING TO GET A LIST OF ERROR CODES TO BRING TO SUBARU WITH THE HOPE THAT THE 5TH TIME WILL BE MY LAST. I HAVE RECEIPTS FOR WHAT HAS TRANSPIRED SO FAR BUT DO NOT HAVE A WAY TO UPLOAD THEM AND SEND WITH THIS REPORT. PLEASE SEND ADDRESS AND I WILL MAKE COPIES AND SEND. THANK YOU.
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