NHTSA Complaint #11672037 — 2014 SUBARU XV CROSSTREK

I am reporting a complete engine failure on my 2014 Subaru Crosstrek at 140,000 miles due to a valve spring issue that appears to match Subaru’s Recall WTY-84 (NHTSA Campaign 18V772000). I checked my VIN and it currently shows no open recalls, but I’ve reviewed Subaru’s own documentation that lists 2013–2016 Crosstreks as affected by this defect. My vehicle clearly falls within that production range and has now suffered the exact failure described in that recall — a fractured valve spring causing a complete engine malfunction. I never received a recall notice, and when I contacted Subaru, they acknowledged the VIN wasn’t included in the recall despite the year, make, model, and symptoms matching exactly. This raises concern that the recall scope is too narrow and is excluding other affected vehicles. This failure created a safety issue due to sudden engine loss while driving and has led to significant repair costs that I believe should have been prevented. I am asking NHTSA to investigate whether additional VINs — including mine — should be added to the recall to prevent further safety risks for other Subaru owners in the same situation.