NHTSA Complaint #11340245 — 2014 HYUNDAI SONATA

WHILE DRIVING ON THE HIGHWAY, APX 70MPH, OCCASIONALLY MY 2014 SONATA GLS WILL COMPLETELY DIE. THIS HAS HAPPENED AT LEAST 10 TIMES NOT IN THE LAST TWO MONTHS, ALWAYS WHEN THE CAR IS IN MOTION USUALLY AT HIGHWAY SPEEDS. THE DASH LIGHTS ALL GO BLACK, RADIO CUTS OFF, AND ENGINE DIES, FOR APX 2-3 SECONDS, AND THEN USUALLY TURNS ITSELF BACK ON LIKE IT NEVER DIED. OCCASIONALLY THOUGH THE CAR WILL NOT TURN ITSELF BACK ON. WHEN IT DIES, THE STEERING ALSO BECOMES VERY STIFF AND THE BRAKES ARE EXTREMELY HARD TO USE. MY CAR HAS ONLY 112XXX MILES AND HAS ALWAYS BEEN SERVICED REGULARLY. THERE HAS NEVER BEEN ANY CHECK ENGINE LIGHT ON OR ANY CODES STORED WHEN CHECKED. I'VE CONTACTED HYUNDAI SERVICE CENTER MULTIPLE TIMES. EACH TIME THEY TELL ME THAT THEY CAN'T HELP ME, THERE ARE NO RECALLS AND I SHOULD 'CHECK MY BATTERY CONNECTIONS'. I HAVE, THEY ARE ALL FINE. I'M VERY CONCERNED FOR THE SAFETY OF MYSELF AND MY THREE CHILDREN. THREE MECHANICS NOW HAVE CHECKED OUT THE CAR AND THEY CAN'T SEEM TO FIND ANY PROBLEMS.