NHTSA Complaint #11340228 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11340228
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 18, 2020
Date Filed	July 19, 2020
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MCU COMPUTER FAILED, BLACK CENTER TOUCH SCREEN, NO ACCESS TO ANY VEHICLE CONTROLS, FROM AIR CONDITIONING, RADIO, SUN ROOF, BACK UP CAMERA, SUSPENSION, NAVIGATION, ETC, THIS IS A KNOWN ISSUE FOR TESLA MCU VERSION 1 THAT TESLA HAS REFUSED TO CORRECT, FROM READING OTHER BLOGS, THIS IS SOMETHING TESLA KNOWS WILL AFFECT VIRTUALLY ALL VEHICLES WITH MCU VERSION 1 AT SOME POINT, THEY HAVE CHANGED TO MCU VERSION 2 IN 2018, BUT ALLL OF US WITH OLDER MODELS ARE LEFT WITH EXPENSIVE REPAIR BILLS WITH NO RECOURSE AGAINST TESLA FOR THIS KNOWN MANUFACTURING DEFECT

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