NHTSA Complaint #11340114 — 2013 BMW 328I

MY CAR IS A 2013 AND WAS PURCHASED IN 2016; WITH MILAGE AT 78,700. ON A COLD START, A HUGE CLOUD OF WHITE SMOKE COMES OUT OF THE RIGHT EXHAUST PIPE. I TOOK IT TO BMW FOR A DIAGNOSTIC TO DETERMINE THE CAUSE OF THE SMOKE. I WAS TOLD IT IS A TURBO FEED LINE AND IF THAT IS NOT IT THEN IT IS THE TURBO CHARGER ENGINE AS A WHOLE. I WAS QUOTE $5000 FOR THE FULL REPAIR ON A CAR. I FOUND A RECALL FOR THE SAME ISSUE ON THE SAME MODEL OF CAR, AND I SPOKE WITH BMW ABOUT IT. THE RECALL IS FOR THE N26 ENGINE AND NOT THE N20 ENGINE WHICH IS ON MY CAR, EVEN IF IT IS THE SAME MAKE, MODEL AND YEAR EXPERIENCING THE SAME ISSUES WITH THE TURBO CHARGER. THE RECALL NEEDS TO COVER ALL ENGINE STYLES FROM THE SAME MAKE AND MODEL BECAUSE THEY ARE HAVING THE SAME ISSUES. MY VIN WAS NOT ACCEPTED AND I WAS DENIED SERVICE HELP. PLEASE I WOULD LIKE TOO ATTACHED TO THIS VEHICLE VIN TO A RECALL FOR A TURBO CHARGER FAILURE. THE RECALL WAS FOR 8 YEARS/ 80,000 MILES AND MY CAR MEETS THOSE REQUIREMENTS.