NHTSA Complaint #11340052 — 2017 CHRYSLER PACIFICA STEERING

Complaint Details

ODI Number	11340052
Vehicle	2017 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	July 11, 2020
Date Filed	July 18, 2020
Mileage	56,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE POWER STEERING ABRUPTLY STOPS IN THE MIDDLE OF DRIVING MAKING TURNING THE VEHICLE EXTREMELY DIFFICULT FOR ME AND IMPOSSIBLE FOR MY SPOUSE. THEN, WHILE I AM USING ALL MY MIGHT TO TURN IT AROUND A CORNER, IT RESUMES AND CAUSES ME TO JERK THE WHEEL. THESE ISSUES HAPPENED ON THE HIGHWAY, IN PARKING LOTS, AND SIDE ROADS, THE POWER STEERING JUST STOPS AND STARTS WITHOUT CAUSE. I ALMOST HIT A GUARD RAIL ON SEVERAL OCCASIONS. I TOOK IT TO THE DEALERSHIP AND THEY CLEANED THE WIRES BUT IT'S STILL HAPPENING. NOW, THEY WANT ME TO PAY $3,500 TO FIX A PROBLEM THAT I DIDN'T CAUSE.

Related Complaints for the 2017 CHRYSLER PACIFICA

Other STEERING Complaints

#11716543 — February 8, 2026 — Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.

#11715156 — February 2, 2026 — Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living ...

#11714115 — January 29, 2026 — The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning the st...

#11714246 — January 29, 2026 — Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for sa...

#11713758 — January 27, 2026 — After purchasing a used 2017 Chrysler Pacifica from Massey Cadillac of Orlando, a warning light appeared during the i...

Recent Complaints for the 2017 CHRYSLER PACIFICA

#11719228 — ELECTRICAL SYSTEM — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11719228 — ENGINE — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11719228 — POWER TRAIN — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11716601 — ENGINE — February 8, 2026 — I keep getting the same codes every few weeks. P0732

#11716601 — POWER TRAIN — February 8, 2026 — I keep getting the same codes every few weeks. P0732