NHTSA Complaint #11340043 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11340043
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 13, 2020
Date Filed	July 18, 2020
Mileage	59,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

STARTING ABOUT 0700 MST ON 13 JULY 2020, MY 2015 MODEL S 85'S MCU BEGAN REBOOTING. THE CAR WAS IN MOTION ON AN ARTERIAL ROAD AT ABOUT 45 MPH WITH NAVIGATION ACTIVE. WHEN THE REBOOT STARTED, I PULLED OFF THE ROAD INTO A PARKING LOT. AFTER THE FIRST REBOOT, THE MCU APPEARED STABLE FOR ABOUT 10 MINUTES, THEN REBOOTED AGAIN. THIS TIME IT WAS STABLE FOR ABOUT FIVE MINUTES. SINCE THEN, IT HAS BEEN REBOOTING CONTINUALLY IN A CYCLE OF ABOUT 1 MINUTE 45 SECONDS. VEHICLE CONTROL AND ACCESSORY FUNCTIONS (BACKUP CAMERA, AIR CONDITIONING, NAVIGATION, RADIO, BLUETOOTH, LIGHTS, DOORS, ETC) ARE NO LONGER USABLE.

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