NHTSA Complaint #11339893 — 2013 KIA SOUL

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO STALL. THE CONTACT DRIFTED INTO A NEARBY PARKING LOT. THE CONTACT STATED SMOKE WAS COMING OUT THE OUTSIDE REAR. THE CONTACT LIFTED THE HOOD AND NOTICE OIL HAD SPILLED ALL OVER THE ENGINE OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PISTON HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740 PHONE: (301) 739-7283) FOR THE REPAIRS WHO STATED THAT THEIR FAILURE DID NOT RELATE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE VEHICLE WAS NOT REPAIRED AS OF YET. THE CONTACT WAS UNSURE IF THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE 167,000.