NHTSA Complaint #11339711 — 2011 KIA SORENTO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11339711
Vehicle	2011 KIA SORENTO
Component	SUSPENSION
Date of Incident	July 11, 2020
Date Filed	July 16, 2020
Mileage	99,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS AND ATTEMPTING TO TURN IN EITHER DIRECTION, THE VEHICLE WOBBLED WITH AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336) 295-1542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT LOWER CONTROL ARMS AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 99,200.

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