NHTSA Complaint #11339455 — 2012 KIA SORENTO

VEHICLE WAS PARKED IN A SHOPPING PARKING LOT. WHEN WE RETURNED TO THE VEHICLE, I - THE CAR OWNER - UNLOCKED THE CAR WITH THE FOB FOR PASSENGERS TO LOAD THE VEHICLE. AS THE REAR PASSENGER GRABBED THE DOOR HANDLE, IT CAME OFF IN HER HAND. THIS IS THE 2ND TIME THIS HAS OCCURRED. THE FIRST TIME WAS YEARS PRIOR UNDER THE SAME CONDITIONS, SAME PASSENGER REAR RIGHT DOOR. I PAID FOR REPAIRS OUT OF POCKET THAT TIME BECAUSE THE DEALERSHIP STATED THERE WASN'T A RECALL. I AM SURE THIS HANDLE SHOULD BE RECALLED CLEARLY AFTER HAPPENING TWICE FOR NO UNDERSTANDING REASON OR AGGRESSION.