NHTSA Complaint #11505572 — 2012 KIA SORENTO
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11505572 |
| Vehicle | 2012 KIA SORENTO |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I own a white 2012 Kia Sorento that the paint is rapidly peeling off of across the piece of roof just above the windshield (body shops have called this Delamination). I have the pearl white paint, which began peeling in a tiny spot at approximately 45,000 miles and I thought this was a chip from a rock or something that fell on it, but since then it rapidly began peeling all over and now is in a few spots in the same area, and down to the metal, causing rust. I filed a claim with my insurance company January 2023, but the claim was denied. They were told by the autobody shop that there has been a paint chipping problem with other vehicles with the same pearl white paint, and that those had been recalled due to a defect.
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