NHTSA Complaint #11339396 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING TURNS IN EITHER DIRECTION, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER RE-INSERTING THE KEY IN THE IGNITION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLLMER SERVICE CENTER (3807 SAN PEDRO AVE, SAN ANTONIO, TX 78212, (210) 732-2201) AND SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.