NHTSA Complaint #11339196 — 2013 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11339196
Vehicle	2013 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 7, 2020
Date Filed	July 13, 2020
Mileage	107,433 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I KEEP EXPERIENCING THE SAME ISSUE -- VEHICLE WON'T START AFTER LONG EXTENDED CRANK AND THEN SHUTS OFF. APPROXIMATELY TWO YEARS AGO THE ENTIRE FUEL PUMP WAS REPLACED, YET THE SAME ISSUE HAS REOCCURRED. THIS TIME IT WAS DIAGNOSED AS A WIRING ISSUE TO THE FUEL PUMP RELAY. FIAT CHRYSLER AUTOMOBILES (FCA) REFUSED TO REIMBURSE JANUARY 2018 AND AGAIN JULY 2020. THERE IS CURRENTLY AN OPEN RECALL (V62 / NHTSA 19V-813 AND R09 / NHTSA 14V-115) WITH NO REMEDY RELATED TO THE FUEL PUMP THAT RENDERS THE VEHICLE UNSAFE TO DRIVE. I HAVE REQUESTED THEY REPLACE OR REFUND THE VEHICLE.

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