NHTSA Complaint #11339134 — 2015 RAM 2500

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, THE VEHICLE REMAINED IN FIFTH GEAR. THE CONTACT ATTEMPTED TO TURN-OFF AND RESTART THE VEHICLE, HOWEVER THE VEHICLE FAILED TO RESTART. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT CALL ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900), AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE PARKING BRAKE CEASED CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO ZEIGLER CHRYSLER DODGE JEEP RAM (208 W GOLF RD, SCHAUMBURG, IL 60195) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART ON THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE VEHICLE REMAINED IN FIRST GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.