NHTSA Complaint #11338978 — 2014 CHEVROLET EQUINOX VISIBILITY/WIPER

Complaint Details

ODI Number	11338978
Vehicle	2014 CHEVROLET EQUINOX
Component	VISIBILITY/WIPER
Date of Incident	July 11, 2020
Date Filed	July 13, 2020
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 75 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS CEASED OPERATING. THE CONTACT SAFELY EXITED THE ROADWAY ONTO THE SHOULDER AND CALLED FOR ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

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