NHTSA Complaint #11338974 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11338974
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	July 10, 2020
Date Filed	July 13, 2020
Mileage	91,037 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MCU1 SCREEN GOES BLACK, DISABLING CLIMATE CONTROL, HEADLIGHTS, BLINKERS, LOCK/UNLOCK DOORS & TRUNKS, AUTO PILOT, TOW MODE, WIPER SERVICE AND OTHER FEATURES THAT CONTROL THE CAR. MY CAR IS DUE FOR NY SAFETY INSPECTION THAT IT WILL CURRENTLY FAIL. MY CAR WAS ON HIGHWAY WHEN IT HAPPENED THE SCREEN FROZE. THAT WAS FEBRUARY 2020, THIS HAPPENED WHERE BLUETOOTH AND MUSIC STOPPED RESPONDING WHILE DRIVING. I WAS AT COSTCO AND AFTER I LOADED THE TRUNK UP, GOT IN THE CAR THE SCREEN WAS BLACK AND NO BACKUP CAMERAS OR BLINKERS, THIS HAPPENED WHILE PARKED BUT I HAD TO GET IT HOME USING HAND SIGNALS TO GET HOME. I HAD TO DRIVE IT LIKE. I HAD UPLOADED A PICTURE OF IT IN THE TESLA APP AND I CAN'T RETRIEVE IT.

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