NHTSA Complaint #11338970 — 2015 TESLA MODEL S

THE VEHICLE HAD COMPUTER ISSUES DURING OCT10-FEB1. LOSS OF CONNECTIVITY, REBOOTS OCCUR WHILE DRIVING. NO SPEEDOMETER. NO TURN SIGNAL INDICATORS, NO PARKING BRAKE ABILITY, I PARKED VEHICLE FEB1 FOR SAFETY REASONS. ATTEMPTED TO GET SERVICE. VEHICLE BY APRIL[15] HAD GONE FROM INTERMITTENT TO PERMANENT. NO VISIBILITY OF COMPUTER SCREEN.NO FUNCTIONS. NO HIGH HEADLIGHTS, JUST LOW HEADLIGHTS, NO CRASH IMMINENT BUZZER, NO AUTOBRAKING. DRIVE&REVERSE ONLY, STEERING DIFFERENT, SLIGHTLY STIFFER, NO HANDS FREE PHONE & NO GPS ABILITY. EASY TO GET LOST OR CONFUSED AS TO WHERE TO TURN OR WHETHER TO TURN OR GO FORWARD. ARM OUT WINDOWS FOR TURNING, REDUCED SPEED CONTROLS. NO LANE DEPARTURE BUZZER. CHANGING LANE REFUSAL W ADJACENT CAR PRESENT IN LANE INOPERATIVE. COMP. NOT COVERED BY WARRANTY, WHILE UNDER WARRANTY, THE REPAIR WAS DECLINED, STATING 'IT MUST BE COMPLETELY DEAD BEFORE IT CAN BE REPLACED UNDER WARRANTY' BY APR15 COMP. WAS COMPLETELY DEAD BUT I HAD DECLARED WARRANTY INADEQUATE UPON FIRST REFUSAL TO COVER IT, JULY, NO PARTS AVAILABLE, SO MANY WEEKS OF WAITING. DEALER UNABLE TO FIND AN UPGRADE PART TO SELL TO ME. WAITING FOR A $2500 INSTALL OF A NEW PART THAT I AM WILLING TO PAY FOR BUT CANNOT PROCURE QUICKLY ENUF, NO MATTER WHAT. DRIVING WITHOUT CONTROL OF HEADLIGHTS OR WITHOUT TURN SIGNALS HAS BEEN CURTAILED BUT FOR EMERGENCY FOOD PROCUREMENT. DOCTOR VISITS, MASK&GLOVE REPLACEMENTS FOR THE COVID SITUATION REQUIRES THOSE. I HAVE BEEN LUCKY I GUESS THAT THIS HAS HAPPENED PERMANENTLY AT HOME & ONLY A FEW SUDDEN TIMES TEMPORARILY ON THE ROAD. THE FAILURE WAS INTERMITTENT, DENIED REPLACEMENT REQUESTS & FINALLY FAILRD ENTIRELY, NOW ALL MUST WAIT WHILE UNABLE TO SAFELY DRIVE MUCH OF ANYWHERE. CAR NOT SALE-ABLE, NOR DOES IT CEASE DROPPING IN PRICE EVERY MONTH WHILE I AWAIT A FIX. RENTAL IS EXPENSIVE. INSURANCE GAVE ME FIRST 30 DAYS, THOSE OVER NOW. SUSP. INSUR. THANK YOU.