NHTSA Complaint #11513609 — 2015 TESLA MODEL S

My 2015 Tesla Model S was driving with autopilot on 3-17-2023 at 5:45 pm PST near the intersection of Lafayette St and Memorex Dr. in San Jose California when I noticed it panicked and slammed on the brakes while traffic was flowing at about 40 mph. The day was clear no rain, fog, or obstructions. There was a Jeep approaching faster from my rear left in the next lane but it wasn't in front of me. No other cars were in front of me either. There was traffic directly behind me and the car suddenly braked nearly causing an accident from the rear. The car showed an icon of a person in red (An indication of what it was braking for). However, there was no person in the area. I immediately hit the acceleration pedal to avoid the accident from the rear and to keep the car moving. The car never showed a "person" indicator before in the 4 years I have owned it. I know the newer models show it but not this year. I immediately requested service through Tesla as the car has phantom braked for ghost cars in the past but never a ghost person and it almost caused a serious accident. I was told by Tesla that there is nothing they can do and that I needed to press the "Push to talk" button in the car and say "Report a bug". I told them in a moment like that I am more focused on preventing an accident and that is not a good solution. I did provide the time, day and conditions to them.