NHTSA Complaint #11338923 — 2014 FORD F-150

VEHICLE SHUT DOWN AND WENT INTO "LIMP MODE" 1ST TIME IT HAPPENED WAS 10/16/19 WITH 44K MILES. DEALER SCANNED WITH NO CODES RETURNED SO THEY JUST REPROGRAMMED STEERING MODULE AND VEHICLE SEEMED FINE. IT STARTED HAPPENING AGAIN ON 06/25/20 WITH 47.5K MILES WHILE PULLING OUT ONTO MAIN ROAD ALMOST CAUSING ACCIDENT AND SEVERAL TIMES ON THE HIGHWAY AT 70 MPH ALMOST CAUSING ACCIDENTS. TOOK TO DEALER AND SCAN RETURNED ELECTRONIC THROTTLE BODY ERROR, SCAN CODE P2112. THROUGH ADVICE WE CONTACTED FORD CUSTOMER SERVICE AND THEY WERE UNABLE TO ASSIST IN THE REPAIRS EVEN THOUGH THEY HAD KNOWLEDGE AND ADMITTED THAT THIS IS A COMMON PROBLEM. FORD APPLIED AN EXTENDED WARRANTY FOR THE SAME PROBLEM TO SEVERAL MODELS UP TO 2013 VEHICLES, OUR IS A 2014. WE DECLINED REPAIRS AT THIS TIME SINCE WE DON'T DRIVE VEHICLE VERY OFTEN. FORD REP SAID TO SAVE OUR INVOICE FOR POSSIBLE REIMBURSEMENT IN THE FUTURE IF A RECALL WAS ISSUED. IF WE ELECTED TO HAVE THE REPAIRS PERFORMED AT A FORD DEALER, FORD CUSTOMER SERVICE OFFERED TO APPLY SOME SORT OF EXTENDED WARRANTY FOR US IN CASE OF FUTURE PROBLEMS. AFTER DRIVING THIS WEEKEND THE PROBLEM HAS NOT ONLY PERSISTED, BUT OCCURRED MORE FREQUENTLY THAN USUAL, MAINLY AT HIGH SPEEDS MAKING THIS SAFETY ISSUE EVEN MORE DANGEROUS. AT THIS POINT, WE HAVE NO OPTION BUT TO RETURN TO THE DEALER TO HAVE THE WORK DONE. WE STILL FEEL THAT THIS IN NOT A NORMAL WEAR AND TEAR ITEM. IT IS IN FACT A SAFETY ITEM THAT NEEDS TO BE ADDRESSED IMMEDIATELY.