NHTSA Complaint #11338404 — 2020 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11338404
Vehicle	2020 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	July 3, 2020
Date Filed	July 9, 2020
Mileage	1,839 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON JULY 3, 2020 AT 2:30PM I WAS PARKING THE CAR INTO A PARKING SPACE IN A STRIP MALL WHEN I HAD MY FOOT ON THE BRAKE TO STOP THE CAR BUT THE CAR IMMEDIATELY ACCELERATED AND CRASHED INTO THE PARKED CAR IN FRONT OF ME. WITH MY FOOT STILL ON THE BRAKE, I PUT THE CAR INTO REVERSE, WHEN THE CAR ACCELERATED AGAIN AND JERKED BACKWARDS, WITH MY FOOT STILL ON THE BRAKE, I PUT THE CAR INTO DRIVE AND THE CAR ACCELERATED AND CRASHED INTO THE PARKED CAR IN FRONT ON ME AGAIN FOR THE 2ND TIME. THE AIR BAGS DID NOT DEPLOY. I WAITED FOR THE OWNER OF THE PARKED VEHICLE, THE POLICE ARRIVED ON SITE AND THE CAR WAS TOWED TO THE DEALERSHIP. *LN CONSUMER STATED BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED.*JB

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